What to expect at our Oakville chiropractic clinic!
We try to run our Oakville chiropractic clinic like a well oiled patient orientated machine. From our online paperwork, to our 9 completely private treating rooms we try to make the process as easy as possible for patients the minute they enter the clinic. We offer chiropractic appointment reminders via email or text to our patients and we try to respond back to patient in a timely matter. You can reach us by email, text or calling. We offer direct billing to patients insurance if their plan allows for it.
Unlike most medical clinics we do not run behind. Our Team of highly trained staff prides themselves on building schedules and keeping our patient visits friendly with little to wait times. Going to be a little late for your appointment, text us and let us know. This way we can keep the schedule running smoothly and value everyone time.
Chiropractic Initial Intake Paperwork and Booking
Nottinghill Family Wellness Centre offers our intake paperwork online. You can download it as a PDF and edit on your own computer or print the paperwork off and fill it our at home before you come in. Over the past 15 years we have streamlined our intake paperwork to 1 page so it shouldn’t take all day to complete. Fill the paperwork out at home and email it back to us before your first chiropractic appointment or just bring it in with you. If you do not have time to complete the paperwork before your first visit, we ask that you come in 15- 20 minutes before your appointment to fill out the paperwork and let everything run on time. You will receive a text/email reminder the day before your appointment, please send back a ‘C’ to confirm, this helps us run on time and keep track of our busy schedule. 6 hours before your appointment you will receive a COVID survey, fill it out and it automatically updates your file.
First Chiropractic Visit
Our clinic is located upstairs in unit 205, there are stairs and an elevator to get to the second level and our office is just left of the stairway. The entrance to the second floor is located between Watch Us Fashion and the Total Health pharmacy. We have little sandwich board signs outside to help guide you! There is ample free parking in the complex. When you arrive you will be greeted by one of our lovely front desk staff and asked if you have any private insurance you would like us to bill. Our staff will bill the insurance company during your first visit to limit any-or-all out of pocket expense to you. As long as your insurance policy/plan allow for it, we will have no trouble billing directly!
Laura or Steph will take you into a private chiropractic treating room for your assessment and examination. Dr. Steve and Dr. Jenn have been doing this job a long time and the assessments and examinations are pretty quick and do not require x-rays. Most conditions do not require x-rays, but if your case requires it then we will refer you out! Dr. Steve wants emphasize the importance of the right diagnosis. Too many times we have patients come into our Oakville chiropractic clinic that have been suffering for years because of the wrong diagnosis. Some of the most poorly diagnosed injures are; rib subluxations, plantar fasciitis, Mortons Neuroma and basic low back pain or SI joint injury.
After the history portion of the assessment of your injury our chiropractor will move on to the physical examination. In most cases our chiropractors get this done efficiently due to the fact that if you ask the right questions you get the right answers and we can figure out why the injury is the way it is. Our chiropractors are goal oriented medical professionals. Its their job to ask the right questions to make sure the patient gets their desired outcomes. Most patients come in with some sort of pain, but it is not the pain that brought them into the clinic — its the inability to complete a task, play a sport or just take care of their children. Dr. Steve and Dr. Jenn make specific goals for every new patient so that they know the treatment is working.
Diagnosis and Chiropractic Treatment
Our chiropractors take the time to get the right diagnosis during the patients initial visit. Too many times we see patients come into the clinic having been previously misdiagnosed. This is a problem because it cuts into valuable treating time, and likely will add to the time it takes to fix their problem. Once a diagnosis is give the chiropractor will go over the fundamentals of treatment and a game plan. Most treatments include, Suction IFC, ART, Instrument Assisted Soft Tissue Treatment, Shockwave Therapy and Chiropractic Adjustments. Dr. Jenn will also include acupuncture in many of her treatment plans. In most cases moist heat will also be applied to the patient to help blood floor and loosen up the injured area for further treatment.
Almost ALL patients will receive treatment their first visit. However, if our chiropractors don’t think they can fix your issue or they are not the right person to help you with your pain they will refer you to someone who can help! Their number one priority is getting you back to the activities you love to do!
IFC (Interferential Current Therapy)
If you have been to the clinic you have probably heard Dr. Steve praise his older IFC machines that are strong and do a far better job than today’s cheaper versions. If you really get him going he will show you this picture, of Michael Jordan standing besides his favourite Metter Sys*Stim 220.
We use suction applicators for our IFC machines at our Oakville clinic. These vacuum units are far better than the “sticky pads” and allow for a far superior treatment. The IFC machine is used for pain tolerance, increase blood flow and a unique stimulation of the muscles that allows for a better overall treatment. What does this mean for the patient? They get better faster and each treatment is more efficient with the layered modality approach.
Moist Heat Application
During the 1o minutes of IFC treatment the patient will have the option for a heat pack. If you have been to the clinic, you have heard Dr. Steve constantly telling patients to ice when they get home. At the clinic we use heat combined with IFC to loosen up the muscle and relax the tissue. This combination works great to prime the injured area for shockwave treatment or a chiropractic adjustment. Don’t like heat? No worries, just tell Laura or Steph.
One of the main things that separate our Oakville chiropractic clinic from any other chiropractic or even physiotherapy clinic is Oakville is that we perform shockwave therapy on almost all patients. Shockwave therapy is a pnuematic gun that breaks up scar tissue and promotes new blood vessel growth helping even the most stubborn injury heal faster. Our chiropractic assistants, Steph and Laura, use shockwave on almost all injuries from Jaws to Low Back and Tennis Elbow to Headaches. Shockwave combined with the moist heat and the IFC help our patients heal faster and get to their treatment goals quicker than other clinics.
Instrument Assisted Soft Tissue Therapy
Some injuries require a little extra loving. Injuries like Tennis Elbow, Plantar Fasciitis or Foot and Ankle injuries like Sinus Tarsi Syndrome and Morton’s Neuroma get the IFC/Heat/Shockwave but need some additional treatment to heal in a time frame that is acceptable for our chiropractors. IASTT uses a “scraper” like tool to break up service adhesions. Dr. Steve says this is the worst in Achilles and plantar fasciitis patients. This treatment is usually done last and ALL patients are recommended to ice when they get home!
Treatment Plans and Expectations
At the end of your initial visit our chiropractors will give you a treatment plan. Treatment plans can vary from once a week for a month to 3 times a week for a month. Every case is different. Every patients goal is different. Our chiropractors recommendations are backs by years of practice. Patients who have been suffering from a pain for a decade will naturally take longer to heal than a patient who just injured themselves. If you follow our expercts recomendaionts you will see improvement faster than most other clinics. If you have any questions about treatment or prognosis do not be afraid to ask!
Looking for chiropractic treatment in Oakville.
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